
WNS Global Services began life as a British Airways captive center in 1996; since then it’s become one of India’s most successful BPO providers. Co-founder of WNS (Holdings) Ltd Neeraj Bhargava has been the firm’s CEO since 2004, during which time he’s seen his company expand to over 18,000 employees worldwide, with annual revenues of over $450 billion. To launch our series of interviews with the heads of the world’s key sourcing players, SSON got some words of wisdom from the man himself…













